Hi K######,
It is not often that we get a chance to stop, and give recognition to an individual who has been a great team player, an expert in the field, and an awesome individual to work with, who for the past 3-4 weeks has assisted the US ### team to successfully deliver a solution on the RFS# ######-## for the XXXXXXXX customer. This RFS was recently signed.
I am taking that opportunity to do so now with regards to Kevin Yeandel, who has been working with the team in terms of educating us on the nuances of Documentum, and how it should be architected to be backed up and recovered. Additionally, Kevin identified “risk” and also “risk mitigation” strategies.
We still a bit of closure to do with the customer, due to no fault of our own, however to date, and given the 5-6 hr time difference, I am very pleased with Kevin, in that with very brief notice, Kevin has been able to make all calls, take charge on the calls and educate the XXXXXXXX customer, and team ### as to how to do it and do it the correct way. I look forward to working with Kevin on future assignments.
I also tried to follow up with a “Thanks award”, and received this response “Either the CNUM or the e-mail address you have entered is incorrect or the person whose e-mail address you have entered is not eligible to participate in the Thanks! Award Program at this time.
Thanks,
Dxxxxxx