There was a time I recommended gogrid to many people – having moved away from uk2.net which was just about as dreadful as it gets as far as maintaining a service goes.

Twice this week now go-grid (www.gogrid.com) have had network problems. They have a 10000% guaranteed uptime yet in about 7 months I’ve had in access of 7 hours outage and yet to receive any form of reimbursement.

Basically, if you have mission critical appliances then you can’t rely on go-grid either.

The RFO’s from the last outage tells us the blame is due to DOS against another of their servers and they said it would be fixed. The truth is, they fixed nothing and AGAIN my server can’t be accessed.

I supposed the next step is to move business to Amazon EC2.. More to do…
13   183 ms   178 ms   179 ms  ae-92-92.ebr2.SanJose1.Level3.net [4.69.134.221]

14   180 ms   180 ms   179 ms  ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.1
3]
15   180 ms   180 ms   219 ms  ae-4-4.car2.SanFrancisco1.Level3.net [4.69.133.1
7]
16   180 ms   179 ms   180 ms  SERVEPATH.car2.SanFrancisco1.Level3.net [4.53.13
.18]
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

race complete.

:\wamp\bin\apache\apache2.2.8\bin>

Since my posting yesterday, the Load Average in a 1 minute interval hit 99.97 – never seen it so high.

Yesterday evening there were no mysql connections available.
As I write this my site is unavailable. It has been tested by people in different locations. Port 443 is not being resolved.

This will probably be a short category… I have sent an official complaint to the MD, Ditlev, and advised him I intend migrating to another supplier in the immediate future.

This company is a complete waste of time and should be avoided at all cost.

Load averages up in the 13’s also earlier.

Server: cpanel6.uk2.net

Unexpected reboot again – caused loss off data.
October 5th 2008

top – 20:03:51 up  4:35,  1 user,  load average: 8.00, 10.50, 8.67
Tasks: 205 total,   1 running, 200 sleeping,   0 stopped,   4 zombie
Cpu(s):  2.5% us,  1.6% sy,  0.0% ni, 82.2% id, 13.7% wa,  0.0% hi,  0.0% si
Mem:   2074328k total,  1698032k used,   376296k free,   269800k buffers
Swap:  4008208k total,      208k used,  4008000k free,   468860k cached

PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
3272 mysql     16   0  136m  45m 4128 S  4.7  2.2  24:01.74 mysqld